Shipping Policy

Introduction

At Premium Folgers Coffee, we are committed to providing fast, reliable, and free shipping on all orders to ensure you receive your favorite Folgers coffee as quickly as possible. This Shipping Policy outlines our shipping process, delivery times, and related details for all orders placed on oure-commerce platform.

Shipping Coverage

We offer free shipping on all orders, regardless of order size or destination. Shipping is available to all locations where our services are offered, with no additional shipping fees or surcharges. All shipping costs are covered by Premium Folgers Coffee, so the price you see at checkout is the total price you pay (excluding applicable taxes, if required).

Order Processing Time

We process all orders within 1-3 business days of order placement. Processing time includes verifying payment, preparing your order, and packaging your products for shipment. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

After your order is dispatched, delivery time typically ranges from 6-12 business days, depending on your location. We work with trusted shipping carriers to ensure timely delivery, and we will provide you with a tracking number via email once your order has been dispatched. You can use this tracking number to monitor the status of your shipment at any time.

Order Tracking

Once your order is dispatched, you will receive an email with a unique tracking number and a link to track your shipment. You can also track your order by logging into your account on our website and navigating to the “My Orders” section.

Shipping Issues

If your order is lost, delayed, or damaged during shipping, please contact our customer service team immediately with your order number and tracking information. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a full refund, whichever you prefer.
We are not responsible for delays caused by factors beyond our control, such as weather conditions, shipping carrier delays, or customs delays (for international orders).